What to expect if your Buyandship shipment gets taxed by Kastam?

When you’re shopping online overseas, one of the top concerns is getting taxed by Jabatan Kastam Diraja Malaysia. While whether or not your shipment will be taxed is somewhat of a grey area in Malaysia, Buyandship suggest for our members to be aware of the general rule of thumb for import tax and duty.

1. Kastam will likely tax shipments over RM500 in value

The value of your shipment often determines the likelihood of your Buyandship delivery being stopped by Kastam for inspection. The value is not determined by just the total price of your purchased items; it also includes the Buyandship shipping fee from Hong Kong to Malaysia.

2. How much will I have to pay for tax and duty?

In general, the import tax rate in Malaysia starts from 5% of the shipment value. Many product categories like fashion, accessories, bags & luggage, audio-video products and health & beauty products will have Sales and Service Tax (SST) imposed on it for shipments valued over RM500. There are some instances where on top of the SST, you will have to pay import duty charges by Kastam. Products like home appliances, toys, watches and dry food and supplements may be subjected to additional import duty charges of between 15 to 20%!

3. What should I do if Kastam stops my Buyandship shipment?

Aside from anticipating whether your Buyandship shipment will be taxed, you don’t need to worry about going to the Kastam hub to collect your detained delivery! Our courier partners will handle the process on your behalf and will inform you beforehand on the estimate custom tax and duty you’ll need to pay to Kastam. Buyandship does not handle Kastam payments; you will need to pay our courier partner(s) before they can proceed with releasing your shipment.

Please note that our courier partners will charge a processing fee during the procedure.

(Last updated: 8 January 2020)