Due to the public holidays in different regions, Hong Kong and some of our overseas warehouses will be closed during the holidays in September and October, as shown in the table below.
Please note that no parcel will be received, checked in or sent out during the closure of the warehouses. Please do not choose to deliver your parcels during that period. The courier will arrange the delivery to the next working day if the parcels have not been successfully delivered.
Our warehouses will be closed on the following days.
| Warehouse | Holidays |
| Japan warehouse | September 21st – 22nd |
| China warehouse | October 1st – 8th and October 23rd – 25th (* Updated on Oct 14) |
| Korea warehouse | October 1st – October 2nd (Suspension of “Check out”: September 30th – October 6th) and October 9th (* Updated on Sep 25) |
| Hong Kong warehouse | October 1st – 2nd and October 26th |
For more information on the operation hours, please refer to Member Centre > Overseas Warehouse Addresses.
Thank you for your patience and consideration.