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Buy&ship’s Parcel Forwarding Process

31st January 2024
Buy&ship's Parcel Forwarding Process

You just need 5 simple steps to easily start a convenient, fast and reliable overseas online shopping experience!

【Step 1】Shop Online on Overseas Website

Visit and shop on your favourite overseas websites, and fill in the Buyandship Member ID and overseas warehouse address in the order information column for delivery information when placing an order.

Keep in mind the items under the “Prohibited Items Catalog” before shopping.

【Step 2】Declare Your Shipments

After receiving the delivery email from the store, please go to the Buyandship website to log in to your member center and declare the shipment. Information like tracking number and the value of your shipments is needed.

Tips: Declare the shipment in advance to make the whole process faster!

🆚 Single Shipment VS Bulk Shipment

【Step 3】Shipment Arrives At Our Overseas Warehouse

When the shipment arrives at the overseas warehouse, our staff will sign for the shipment and put it into storage. You don’t need to do anything at this point, just wait patiently for the shipment to be sent to the Hong Kong warehouse.

【Step 4】Shipment Arrives At Our Hong Kong Warehouse

Once the shipment arrives at the Hong Kong warehouse, it will be ready for consolidation and calculation of delivery fee.

  • You will receive an email notification when your parcel arrives at the Hong Kong warehouse. Then, you can create a shipment order by consolidating your parcels at “My Shipment“.
  • Please add/confirm your delivery address and the pricing option you wish to have at “My Addresses”.
  • After your payment is settled by online credit card, your shipment will be sent out from our Hong Kong warehouse within 1-2 working days. 

📍 Buyandship’s Shipping Calculation

【Step 5】Wait for Your Shipment

Home Delivery to your address takes around 3-14 days. Due to the current virus situation worldwide, please allow more delays as it is unpredictable during these virus times.

How do I track the status of my shipment?

Log in to the Buyandship Member Center and click “My Shipment”/”My Forwarding Order”: