【Service Announcement】HK Warehouse Service Affected due to Typhoon

Dear Valued Customer, Since Hong Kong is expected to hoist Typhoon this afternoon, our Hong Kong warehouse will suspend our service starting this afternoon (12 October) until tomorrow (13 October). As a result, we will not be receiving any parcels and corresponding parcel check-in and check-out during this time (12-13 October). While we strive to get your parcels delivered as soon as we can, please expect the delivery will be delayed due to this major storm.  For the latest status on your parcel, please visit the Parcel Management page. You may also contact one of our Customer Service Representatives by clicking the button on the bottom-right corner or send us a PM on Facebook. Thank you for your understanding and we apologise for the inconvenience. Best, Buyandship Malaysia Team  

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Get Extra RM5 Credits for Each Referral & Bonus Reward!

From 17 September to 17 October, when your friend registered as a Buyandship member through your Friend Referral Number or Referral Link, you as a referrer can get EXTRA RM5 shipping credits for each referral and you will still be entitled to join the existing friend referral program, this means if your friend can complete their first shipment order within 90 days after the registration, both of you can still get RM10 shipping credits.

And, by becoming our top referrers during the campaign period, you can get up to RM100 bonus shipping credits!

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【Notice】 Local Delivery Delay due to the Rise of Covid-19 Cases

The local delivery service may experience some delays due to the rise of Covid-19 cases in Malaysia. If you have any enquiries, please contact your local courier. SkyNet Tel: 03-5623 9010 Email: whrcs13@skynet.com.my TRACK YOUR ORDER Quantium Solutions Tel: +60 1 700818369 TRACK YOUR ORDER UPS Tel: 1800-1800-88 TRACK YOUR ORDER Thank you for your kind understanding. We apologise for any inconvenience caused.Wish everyone stay safe and stay healthy.

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【Notice】 Update on the shipping time of Thai shipment

Please note that due to the irregular flights from Thailand to Hong Kong, the shipping time from Thailand to Hong Kong has the following update. For shipment sent out from Thailand, the estimated time of delivery to Hong Kong has been updated to 7 to 14 days. The cut off schedule remains unchanged, which is once a week, on Tuesday. Please consider the time of arrival before using the forwarding service in Thailand.

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Earn Extra RM10 Credits When You Refer Your Friends or Relatives to The Buyandship Family

Calling all loyal fans of Buyandship! Shopping overseas is more fun if you have your friends and family members to shop with you! Involve your entire squad and join the ever-growing Buyandship Family~ When your friend uses your invitation link to signup and finishes their first shipment order, both of you will receive RM10 credits and can be used for your next orders.

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(Updated on May 5)【Notice】 Warehouse Service: Holiday Closure in May

Please be mindful that our overseas warehouses will be closed on the local public holidays in May. Our warehouses will not receive or send out parcels, nor will our warehouses update any shipment status during the closure. Details of the holiday closure of warehouses are as follows. Warehouse Closure Italy May 1st (SAT) Hong Kong May 1st (SAT) & May 19th (WED) Japan May 1st – 4th (SAT to TUE) China May 1st – 5th (SAT to WED) U.S.U.K.Australia May 3rd (MON) & May 31st (MON) Thailand(Updated) May 3rd (MON), May 4th (TUE) & May 26th (WED) Korea May 5th (WED) & May 19th (WED) Indonesia(Updated) May 11th – 14th (TUE to FRI) & May 26th (WED) Canada May 24th (MON) Thank you for supporting Buyandship. Happy Holidays!

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【Notice】 New Pricing Plan to be launched on April 19

We are going to introduce a new pricing plan which provides you with more options.
With effect from April 19th, 1 p.m.(local time), the new pricing plan offers THREE options of three couriers and two new delivery methods. You can choose whichever fits you the most.

For the details of the change, please refer to the post’s content.

Thank you for choosing us.

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