The alternative zip code 97230-3440 is no longer valid. Beginning 22 August 2020, all parcels shipping to this zip code will be returned to the sender. Therefore, please make your order with the only and correct US zip code 97251-9614 from now on.

To maintain our service quality, we are sorry to inform you that the UK parcel forwarding service is temporarily suspended starting today until further notice.

If you are about to make order(s) on UK stores and ship with us, please consider buying it later. If your item(s) is/are already on its way, your item(s) will still be processed, however, please expect a delay in your shipment(s).

Let’s share your shipping experience with us and earn RM20 free shipping credits (equivalent to 1lb) for your next shipment. The credits you earned through this campaign have NO expiration date. Campaign starts on July 1st and ends on July 31st, 2020.

From May 1 to May 31 2020, as long as your friend registered as a Buyandship member through your Friend Referral Number or Referral Link, you as a referrer can get EXTRA RM5 free shipping credits for each referral – and the credits will be added to your account on or before the middle of June!

In response to the upcoming Labor Day, Buyandship’s warehouse locations will have the following special arrangements. Please confirm the working days and opening hours of each warehouse before purchasing a product. The delivery date will be adjusted according to the holiday and during the rest days, some respective warehouse will not receive, send, or update the status of the shipments. Please be guided accordingly.

Due to the recent changes in the business environment, shipping rates for the parcel from our USA, UK, Australia, Italy, Japan, Korea, and Thailand warehouse will be adjusted to RM20 per pound (lb) starting from 11 May 2020 (Monday) 12:00pm. If you still have any parcel(s) in our Hong Kong warehouse, we highly recommend you to consolidate the shipments before the adjustment starts.

From now on, our US warehouse will not export any protective equipment, including face masks, respirator filters/cartridges, medical gloves and gowns, etc. Please do NOT purchase and send the prohibited items. If you have already placed an order of the above-mentioned goods in the US, please contact with your seller immediately for the cancellation of orders, parcel return services or refund.

Due to the spread of coronavirus in Japan, Amazon Japan has added a new delivery option for some regions including the Noda city of Chiba Prefecture where our Japan warehouse is located at. This new option allows a delivery without signature of the receiver which might increase the risk of lost parcels. Hence, please pay attention to the following steps while shopping on Amazon Japan. Before making payment, please make sure that you have chosen a correct delivery option which helps your goods arrive at our Japan warehouse safely and be signed successfully.

Due to the Easter Holidays in some countries, our HK warehouse and some overseas warehouses will be closed during the public holidays.

Starting from today, Korea warehouse refuses to receive parcels sold in supermarkets, such as Homeplus and emart, with neither a tracking number nor box packaging. In addition to the above-mentioned types of parcel, our Korea warehouse ONLY receives and signs parcels delivered by courier and rejects other delivery methods, such as delivering parcels by your friend, family member or in person. Please note that the tracking number on parcels should be provided by your courier. Thank you for your time and attention.