Announcement: Expected Shipment Delays from Hong Kong to Malaysia

In accordance with Malaysia’s recently enacted “Perintah Kawalan Pergerakan” or movement control order, Buyandship Malaysia Members may experience delays in receiving their shipments from Hong Kong. #COVIDー19 Perintah Kawalan Pergerakan di seluruh negara berkuatkuasa 18 Mac ini. – YAB Perdana Menteri, Tan Sri Muhyiddin Yassin. — KKMPutrajaya (@KKMPutrajaya) March 16, 2020 Buyandship’s courier partner in Malaysia will be operating as usual on weekdays at usual working hours. However, please expect some delays due to limited flights from Hong Kong to Malaysia. Thank you for your cooperation and kind understanding. We are truly sorry for any inconveniences caused.

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⚠️【Buyandship Warehouse Updates】13 March 2020

🇯🇵 Japan As of today, our Japan warehouse has resumed normal operations. However, shipments that were received on the 18th, are the only ones pending, along with 2 containers that have arrived in Hong Kong left to be processed. If your shipment delivery time does not show 「EXPECTED BY Mar 12, 2020 – Mar 18, 2020」please let our customer service personnel know. Do note that there is a drastic reduction of flights (passenger and cargo) going out of Japan, so the time for shipments from Japan is still expected to be longer than usual. 🇺🇸 USA Shipments that were sent through various locations in the US earlier have all been sent back to Hong Kong. However, due to the overflow of shipments, the Hong Kong warehouse is working around the clock to process the backlog of shipment check-ins. Although the US warehouse is now back to normal, due to the..

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⚠️【Buyandship Warehouse Updates】28 February 2020

🇯🇵 Japan : All sea shipment has arrived in Hong Kong. All shipments that were stored and all shipments received after the 14th of February has been sent directly to our warehouse to be processed as normal.  Processing will take a little longer for the shipments that were stored with Yamato (Black Cat) and with Ketolec as some records of shipments stored were inaccurate. If you have received a delivery status from your seller to say that your shipment was delivered before the 14th of February, please allow us some time to update, due to limited manpower and space, as it will be processed through straight in Hong Kong. With shipments that were stored separately, we are unable to see which shipments were received first. Nonetheless, we are working to process shipments, especially from Katolec and Yamato out as soon as possible. We expect to finish processing the contents of..

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